FAQs

Orders

How can I plan orders?

Can I cancel my order?

Can I modify an order?

Until what time can I order?

Can I order two starters?

Delivery

When will I receive my order?

How much does shipping cost?

Heat the order

Allergies and intolerances

What oil do you use for cooking? Is it suitable for pregnant women?

How can I top up my Wallet?

How can I redeem my promotional code?

Benefit program if you use restaurant tickets (Sodexo, Edenred, Cobee, Check Gourmet)

How can I change my password?

Method of payment

Questions? Contact us for help

Have you had any problems with your order, delivery, or product quality?

At Nora Real Food we are a team of people and we also make mistakes. If we haven't answered your question above, please contact us so we can find the best solution.

*Whenever you have a complaint about an order, please remember to attach a photo of the incident.

Phone

+34 93 763 77 35

Monday to Friday from 8:45 a.m. to 2:45 p.m.